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Avaya

Project Name: Switchboard Management Integrations

Technologies: C# (.NET, DevExpress, WCF, MVC 4), Oracle

Custom Call Center Management applications integrated with Avaya switchboard were coded. Incoming call management, operator management tracking systems, voice recording integrations and reporting modules have been developed.

Other Projects:

  • Inbound / Outbound Call Management Systems
  • Operator Management Tracking Systems
  • Voice Recording Integrations
  • Reporting Solutions
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